The Venue & Accessibility
View video walkthroughs of Chapman venues, spaces, and paths to an accessible entrance. Accessible parking is available in both parking structures.
Arriving
Doors to the building lobby open one hour prior to the start of the performance.
Doors to the seating area generally open 30 minutes prior to the start time.
For the safety of the performers and to preserve the artistic experience for those already seated, we may need to keep you in the lobby until there is an appropriate pause in the performance. In some cases, this can be until intermission.
At the Venue
There is no official dress code. Most patrons dress in business casual or dressy casual attire.
Musco Center for the Arts and Chapman University is a smoke-free campus.
A small selection of snacks and drinks are available at the concessions counters on each level for Musco Center Presents shows and some other events. Other than bottled water, no outside food or drink will be allowed inside the lobby or the theater.
The Performance
Cell phones, tablets, pagers, alarms, and other electronic equipment should be turned off or set to silent just before the performance begins.
You may take photos in the lobby or exterior of the building, however, due to copyright laws, photo and video may not be taken inside the theater during a performance.
Accessibility
Patron Drop-off/Pick-Up Area
Patrons may use the drop-off/pick-up area, located curbside on the northeast side of Glassell Street north of W Sycamore Ave, at the top of Aitken Arts Plaza at Schmidt Gate.
Parking
Wheelchair Accessible parking spaces are available for vehicles bearing proper disabled parking identification in the following parking structures near Musco Center:
Anderson Structure (south end of Level B1)
Barrera Structure (north end of Level 1)
Student Health Services lot located at 402 N Glassell (corner of N Glassell St and W Sycamore Ave).
Parking Map
View video walkthroughs of Chapman venues, spaces, and paths to an accessible entrance. Accessible parking is available in both parking structures.
Seating Accessibility
Accessible locations for patrons with mobility impairments are available at all levels within Musco Center. Patrons are welcome to use any mobility devices including walkers, canes, seeing eye dogs and oxygen tanks. Please let us know when purchasing tickets so we are prepared to make your visit as enjoyable as possible.
Musco Center offers both removable (for patrons who prefer to stay in their own wheelchair) and transferable seating options (seats have a retractable arm rest that allows a patron to transfer from a wheelchair into a theater seat). Patrons utilizing an accessible location may purchase up to three adjacent companion seats, based on availability. Additional tickets can be purchased in the closest available seats.
For the most personalized service and to make arrangements, in advance of the performance date, please contact Chapman Ticketing Services at 714-997-6812 to speak with a helpful and knowledgeable representative or email your request to [email protected].
No-Stair Seating
Seats that can be accessed without traversing stairs*:
Orchestra: Rows AA – DD; Rows A – B
Terrace: Row T, seats 1-4; Row U
Mezzanine: Box 201 – 202; Row 2E
Balcony: Box 301-302; Row 3E, seats 1-4; Row 3F
* Elevators available to gain access to orchestra, mezzanine and balcony seating from main lobby.
Transfer Seats
Transfer seats are aisle seats with a retractable arm rest that allows a patron to transfer from a wheelchair into a theater seat.
Transfer seats are available in the following locations:
Orchestra: Row A 101, 113; Row B 1, 2, 101, 113
Terrace: Row U 101, 124
Mezzanine: Row 2E 101, 122
Balcony: Row 3F 101, 120
Wheelchair and Companion Seating
Wheelchair and companion seats are available in the following locations:
Orchestra: Row B. seats 1-10
Terrace: Row T, seats 1-4
Mezzanine: Box 201 – 202; Row 2E, seats 1-10
Balcony: Box 301 – 302; Row 2E, seats 1-4
Hearing Accessibility
Musco Center offers assistive listening devices which are available at no cost to those who wish to enhance the theater's normal sound level. Patrons may obtain them at the ticket office located at the orchestra level lobby; a driver's license or major credit card is required as a deposit and will be returned upon receipt of the equipment to the front of house manager.
Musco Center also offers ASL interpretation upon request.
Service Animals
By law, service animals are permitted inside the facility. Emotional support and/or comfort animals are not classified as service animals and will not be permitted. If necessary to determine whether an animal is a service animal, Chapman staff may inquire whether a service animal is required because of a disability and what work or task the service animal has been trained to perform. If a service animal is not housebroken or is out of control and the handler does not take effective action to control it, the handler may be asked to remove the service animal from the performance and informed that they may return to the performance without the service animal. Please be advised that some performances may have loud and abrupt sounds and lighting changes to which service animals may be sensitive.
Elevators
Elevators are available on all levels along the left side of the theater.
Accessible Restrooms
Accessible restrooms are available on all levels near the elevators. Note: family restrooms are available on mezzanine and balcony levels.
Drinking Fountains
Accessible drinking fountains are located on all levels.
